User Rights
As a user, you have the right to request, free of charge, information about which personal data we hold about you. If you believe that your data has been processed unlawfully, you may lodge a complaint with the relevant supervisory authority.
Deletion of data
Data stored by us will be deleted if it is no longer required for its intended purpose and there are no statutory retention periods. If deletion cannot be carried out because the data is required for permissible legal purposes, data processing will be restricted. In this case, the data will be blocked and not processed for other purposes.
Right to object
Users of this website may exercise their right to object and object to the processing of their personal data at any time.
General information
The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is any data that can be used to personally identify you. Where the term “customers” is used below, this refers to the website operators – also listed as the “responsible publisher” in the legal notice.
Data collection on our website
WHO IS RESPONSIBLE FOR DATA COLLECTION ON THIS WEBSITE?
Data processing on this website is carried out by the website operator. You can find their contact details in the legal notice section of this website.
HOW DO WE COLLECT YOUR DATA?
Data is collected automatically by our IT systems when you visit the website. This consists primarily of technical data (e.g. internet browser, operating system or time of page view). This data is collected automatically as soon as you enter our website.
WHAT DO WE USE YOUR DATA FOR?
Some of the data is collected to ensure the website functions correctly. Other data may be used to analyse your user behaviour. Your IP address is stored by our servers for up to 24 months. This is done for security reasons (the firewall software “Fail2Ban” uses this to reliably ward off attacks on our server systems). After a maximum of 24 months (or upon a corresponding written request), the IP addresses are deleted accordingly.
WHAT RIGHTS DO YOU HAVE REGARDING YOUR DATA?
You have the right at any time to obtain, free of charge, information about the source, recipients and purpose of your stored personal data. You also have the right to request the correction, restriction or erasure of this data. For this and any other questions regarding data protection, you can contact us at any time at the address given in the legal notice. Furthermore, you have the right to lodge a complaint with the relevant supervisory authority.
Analytics tools and third-party tools
When you visit our website, your browsing behaviour may be statistically analysed. This is primarily done using cookies and so-called analytics programmes. The analysis of your browsing behaviour is generally carried out anonymously; your browsing behaviour cannot be traced back to you. You may object to this analysis or prevent it by not using certain tools. For further details, please refer to our privacy policy under the heading “Third-party modules and analytics tools”.
You may object to this analysis. We will inform you of the options for objecting in this privacy policy.
Data protection
The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.
When you use this website, various types of personal data are collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and how we use it. It also explains how and for what purpose this is done.
Please note that data transmission over the internet (e.g. when communicating by email) may be subject to security vulnerabilities. It is not possible to provide complete protection of data against access by third parties.
Information on the data controller
The data controller responsible for data processing on this website is:
BTS GmbH
Route d'Eupen 109
B-4837 Baelen
The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g. names, email addresses, etc.).
Withdrawal of your consent to data processing
Many data processing operations are only possible with your express consent. You may withdraw any consent you have already given at any time. To do so, simply send us an informal email. The lawfulness of the data processing carried out prior to the withdrawal remains unaffected by the withdrawal.
Right to lodge a complaint with the competent supervisory authority
In the event of breaches of data protection law, the data subject has the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection matters is the State Data Protection Commissioner of the state in which the customer is based.
Right to data portability
You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract provided to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only take place insofar as it is technically feasible.
Access, restriction, erasure
Within the framework of the applicable legal provisions, you have the right at any time to receive, free of charge, information about your stored personal data, its origin and recipients, and the purpose of the data processing, and, where applicable, a right to rectification, restriction or erasure of this data. For this and for any further questions regarding personal data, you may contact us at any time at the address provided in the legal notice.
Objection to promotional emails
We hereby object to the use of contact details published in accordance with our legal obligation to provide an imprint for the purpose of sending unsolicited advertising and information material. The operators of this website expressly reserve the right to take legal action in the event of unsolicited promotional material being sent, for example via spam emails.
DATA COLLECTION ON OUR WEBSITE
Cookies
Some of the web pages use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies serve to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.
Most of the cookies we use are so-called “session cookies”. They are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognise your browser on your next visit.
You can configure your browser so that you are notified when cookies are set and can choose to allow cookies only on a case-by-case basis, block the acceptance of cookies in specific cases or generally, and enable the automatic deletion of cookies when you close your browser. If you disable cookies, the functionality of this website may be limited.
Cookies that are necessary for the electronic communication process or for providing specific functions you have requested (e.g. the shopping basket function) are stored on the basis of Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in storing cookies to ensure the technically error-free and optimised provision of its services. Where other cookies (e.g. cookies used to analyse your browsing behaviour) are stored, these are dealt with separately in this privacy policy.
This website uses cookies. We use cookies to personalise content and advertisements, to offer social media features, and to analyse traffic to our website. We also share information about your use of our website with our social media, advertising and analytics partners. Our partners may combine this information with other data you have provided to them or that they have collected through your use of their services.
Cookies are small text files used by websites to make the user experience more efficient.
By law, we may store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies, we require your permission.
This site uses various types of cookies. Some cookies are set by third parties that appear on our pages.
PLUGINS AND TOOLS
Google Web Fonts
This site uses so-called web fonts provided by Google to ensure consistent font display. When you visit a page, your browser loads the required web fonts into its cache to display text and fonts correctly.
As the web fonts are integrated locally, there is no need to contact Google – consequently, no data is exchanged for the display of the locally installed Google font. The use of Google Web Fonts is in the interest of a consistent and appealing presentation of our online services. This constitutes a legitimate interest within the meaning of Article 6(1)(f) of the GDPR.
If your browser does not support web fonts, a standard font from your computer will be used.
Further information on Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy: https://www.google.com/policies/privacy/.